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Clearing your browser's cache.

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Here is how to do it depending on which browser you use




Google Chrome


  1. Click the Chrome menu  on the browser toolbar.
  2. Select Tools.
  3. Select Clear browsing data.
  4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.






Internet Explorer

  1. Open Internet Explorer 11.

  2. On the very right-hand side of the browser, click on the gear icon, also called the Tools icon, followed bySafety, and finally Delete browsing history...

    Note: If you have the Menu bar enabled, you can instead click Tools and then Delete browsing history....

  3. In the Delete Browsing History window that appears, uncheck all options except the one labeled Temporary Internet files and website files.

  4. Click the Delete button.

  5. The Delete Browsing History window will disappear and you may notice your mouse icon go busy for a few moments.

    As soon as your cursor returns to normal, or you notice the "fished deleting" message at the bottom of the screen, consider your temporary Internet files deleted.


  1. Older Internet Explorer versions, like IE10, IE9, and IE8, have similar procedures for clearing the cache but please try to run the latest version of IE if you can.

  2. Check out the Web Browsers site for more about Internet Explorer 11, as well as other browsers like Firefox, Chrome, and Safari.





Mozilla Firefox

  1. Open Mozilla Firefox 28.

  2. Click the Firefox button and then choose Options.

    Note: If you're using the menu bar, choose Toolsand then Options instead.

    Firefox for Mac: On a Mac, choose Preferencesfrom the Firefox menu and then continue as instructed below.

  3. With the Options window now open, click the Privacy tab.

  4. In the History area, click the clear your recent history link.

    Tip: If you don't see that link, change the Firefox will: option to Remember history. You can change it back to your custom setting when you're done.

  5. In the Clear Recent History window that appears, set the Time range to clear: toEverything.

  6. In the list at the bottom of the window, uncheck everything except for Cache.

    Note: If you wish to clear other kinds of stored data, feel free to check the appropriate boxes. They will be cleared with the cache in the next step.

    Tip: Don't see anything to check? Click the button next to Details.

  7. Click on the Clear Now button.

  8. When the Clear Recent History window disappears, all of the files saved (cached) from your Internet browsing activities in Firefox will have been removed.


  1. Older versions of Firefox, particularly Firefox 4 through Firefox 27, have nearly identical processes for clearing the cache but please try to keep the latest version of Firefox installed if possible.

  2. Looking for more information about Firefox in general? About.com has a dedicated Web Browsers site that you might find really helpful.





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