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Lezyne customer service


Sean Barker

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Just thought I'd let you all know about my recent experience with Lezyne.

 

The rubber covering for the on/off switch started to disintegrate, resulting in me not only unable to switch it on and off but leaving it vulnerable to water ingress  

 

I emailed the customer services department and explained my dilemma, to which I promptly received a reply asking for my postal address so they could send me a replacement rubber button by return of post at no cost.

 

Just received it in this afternoons post and it works a treat.

 

Hats off to Lezyne, great to know that there are still companies out there that value their customers.

 

Product-LED-SuperXL-zoom2.jpg

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